SIM Tracking

Manage and track the lifecycle of SIM assets including assignment, return, warehouse mapping, fleet signatures, and document attachments. This section also covers SIM write-off history and audit trails in Fleet Master.

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Overview

The SIM Tracking module in Fleet Master enables you to monitor the full lifecycle of SIM cards from assignment to return and write-off. It ensures visibility into asset status, physical storage, and compliance documentation — helping reduce misuse, duplication, and loss of SIM resources.


SIM Assignment

When assigning a SIM to a fleet or project, the following fields are captured:

FieldDescription
FleetThe assigned fleet's name or ID. (Required)
Assignment DateDate of assignment. (Required)
WarehouseStorage location of the SIM. (Required)
Rack / Section / ColumnWarehouse mapping details. (Required)
Fleet SignatureSignature confirming SIM handover. (Required)
Assignment NotesAdditional information. (Optional)

SIM Return

Returned SIMs must go through a defined return process: Banner

FieldDescription
Return DateDate the SIM is returned. (Required)
ConditionCondition on return (e.g., Working, Damaged). (Required)
Return NotesAny notes related to return. (Optional)
Receiver SignatureSignature of receiver. (Required)

Note:

Returned SIMs will move to Standby or Ready to Allocate depending on their condition.

Warehouse Mapping

Each SIM is physically stored in a mapped warehouse location, ensuring easy tracking and retrieval. Banner

FieldDescription
WarehouseWarehouse where the SIM is stored. (Required)
RackRack identifier. (Required)
SectionSection within the rack. (Required)
ColumnColumn location of the SIM. (Required)

Reminder:

Warehouse mapping must be configured in Attributes before SIM creation.


Write-Off History

SIMs that are decommissioned due to damage, loss, or contract termination are tracked here.

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FieldDescription
Write-Off ReasonReason for SIM deactivation. (Required)
Write-Off DateDate the SIM was written off. (Required)
Approval StatusStatus of the write-off (Pending, Approved). (Required)
Approval DateDate of approval. (Required)
NotesAdditional comments. (Optional)

Note:

All write-offs are recorded for future audits and compliance reports.


Attachments

Upload documents to track SIM lifecycle and accountability.

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Document TypeDescription
Purchase InvoiceProof of SIM purchase. (Required)
Service ContractPostpaid plan agreement or contract. (Optional)
Return Condition ReportSummary on return. (Optional)
Write-Off JustificationFiles supporting the reason for removal. (Optional)

Note:

Files can be .pdf, .jpg, or .png and are kept secure under each SIM record.


Key Features

  • Assignment & Return Tracking: Ensures SIMs are tied to fleets/projects with return validation.
  • Warehouse Mapping: Clear visibility into SIM storage.
  • Write-Off History: Logs all deactivated SIMs with full reasoning and approval.
  • Attachment Management: Organize and secure all documents for audit readiness.

Best Practices

  • Always record fleet signature during assignment and return.
  • Avoid editing warehouse details manually – use transfer or return workflows.
  • Upload supporting documents for every write-off to ensure transparency.
  • Monitor expiry and renewal cycles to avoid service interruptions.